Can't change e-mail
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When I try to change my e-mail address in my account settings it says, ‘there was a problem saving your changes.’ Can anyone tell me what to do to fix this? I can’t even find a way to contact WordPress’ support team.
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Are you logged in as Admin? That is required.
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, (which is the unique identifier) , and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.
You can change your email address on your accounts page at https://wordpress.com/me/account
Be sure to consult these guides:
https://en.support.wordpress.com/email-address/
https://en.support.wordpress.com/email-notifications/gmail-issues/Issues Changing your Email Address https://en.support.wordpress.com/email-address/#issues-changing-your-email-address
Clicking this link should display all blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibilityIf the log-in information is lost visit https://en.wordpress.com/wp-login.php?action=lostpassword
If you are still not successful post the correct email address here and the software will redact it (hide it so only Staff can see it). Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Thank you so much! I didn’t realize that I had registered an old inactive blog under that same e-mail at one time and didn’t know that would affect it. I tried another e-mail address and voila! Thanks again!
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