can't change email address

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  freedomactionnow · Member · Oct 25, 2015 at 11:30 pm

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  I want to change the account eMail address.

  This is what comes back when I save:

  “There was a problem saving your changes.”

  No indication of what the problem is. Anybody have any ideas?

  The blog I need help with is: (visible only to logged in users)

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  designsimply · Member · Oct 26, 2015 at 1:22 am

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  Can you tell me the email address you’re trying to change to?

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  freedomactionnow · Member · Oct 26, 2015 at 2:45 am

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  (email visible only to moderators and staff)

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  designsimply · Member · Oct 26, 2015 at 2:56 am

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  Thanks. That email address is already in use for an account other than freedomactionnow and that’s why you can’t use it. Each WordPress.com account must have a unique email address and so the same email address may not be used for more than one account at once.

  Try logging in to WordPress.com using the email address you want to change to as the username. Then go to https://wordpress.com/me/account and update the email address to something else. Once you have done the email confirmation step to change the email on the older account, then that will free up the email to be used on freedomactionnow if you’d like.

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  lectorconstans · Member · Oct 26, 2015 at 6:37 pm

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  OK, now I get it. Thanks.