Can't change Gravitar

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  gregorytravis · Member · Dec 25, 2017 at 8:23 pm

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  I have tried repeatedly to upload an 80×80 JPG image and was told repeatedly that it did not work. It did not give any reason. Finally, it accepted the image, and I hit save, but it still is not there.

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  jennysihua · Member · Dec 25, 2017 at 8:39 pm

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  Hi @gregorytravis,

  I just tried uploading a new image for my Gravatar on Chrome and it worked.

  Have you tried using a different browser, or clearing your cache and reattempting the upload?

  This page has instructions on how to clear your cache:

  Solve Common Browser Issues

  Let me know if that helps!

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  avydun · Staff · Dec 26, 2017 at 12:14 am

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  I just tried uploading Gravatar to my account using Google Chrome too, and it works.

  Strange that it’s not uploading and no errors are shown in particular. Have you tried changing your browser, like jennysihua suggested, to see if that helps?

  Keep us posted.

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  gregorytravis · Member · Dec 26, 2017 at 12:21 am

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  Thanks to you both for responding, but if I need a different browser or a clear cache to upload a small image in 2017, I’m just going to quit blogging and move to an arctic research base.

  [don’t hit send don’t hit send]

  Ok, in all seriousness, it worked this time, same browser, so maybe I just tried to upload at the wrong time.

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  avydun · Staff · Dec 26, 2017 at 12:28 am

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  Maybe that was a temporary thing. Glad this is resolved now though!