Can’t change monthly billing
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The instructoins to change to annual billing don’t work
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hey there,
It looks like your site roswellprovisions.com is hosted with Squarespace. You will need to refer to them directly for support with their services.
If you are having trouble upgrading a different WordPress.com site, can you clarify what issue you are running into specifically? Thanks!
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I don’t know how that site got connected to this question, but it has nothing to do with the question. We pay for Akismet monthly and I’m trying to switch it to annual billing. The instructions I found mention clicking on things that don’t exist in the admin. I assume they are out of date? So I’m trying to figure out how to actually switch to annual. I don’t understand why, as a paying customer, there is no support that I can just email a direct question, and instead have to rely on forums to provide me an answer.
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Hi @sangfroidsang, normally for Akismet support, you would reach out directly from Akismet.com:
Contact Us
Is that not working for you?
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Hi, for some reason I couldn’t find that but eventually did. Thanks! I’m all set. Thanks! FYI for anyone else that encounters this. you CAN NOT ( at least of this date ) change your billing from monthly to annual unless you are changing your plan. If you want to do so without changing your plan you have to just buy a new plan with annual billing, then cancel your existing plan.
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