Can't change my email address in Account Settings

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  katchmark · Member · May 14, 2015 at 9:36 pm

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  I can’t change my email address in account settings. Each time I try to change it, I get this error: ‘There was a problem saving your changes.’ There’s no more information other than that.

  I’ve tried using many other email addresses that is not linked with any other WordPress.com account, but I’m still getting the same error.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 14, 2015 at 9:42 pm

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  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  musicdoc1 · Member · May 14, 2015 at 9:42 pm

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  Is this the Account Settings page where you’ve beenunable to save an email address change: https://wordpress.com/me/account? If so, you might also try to change the email address at your Personal Settings page:
  https://katchmark.wordpress.com/wp-admin/users.php?page=grofiles-user-settings.

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  timethief · Member · May 14, 2015 at 9:44 pm

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  Good catch. Thanks. Issues Changing your Email Address https://en.support.wordpress.com/email-address/#issues-changing-your-email-address

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  musicdoc1 · Member · May 14, 2015 at 9:44 pm

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  Hadn’t seen your comment timethief. The two were almost simultaneous.

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  katchmark · Member · May 15, 2015 at 1:34 am

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  Mystery solved! I was able to change the password in the Personal Settings page (https://katchmark.wordpress.com/wp-admin/users.php?page=grofiles-user-settings). Thank you, timethief and musicdoc1!

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  musicdoc1 · Member · May 15, 2015 at 2:27 am

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  You’re welcome.