Can't change my theme or view any of my setting options
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Hello, I keep getting error messages when I try to change my theme (it says: Error changing theme, please contact support). When I try to see my info like potential followers, etc. I also get a error message saying it cannot retrieve. What the heck!? How am I supposed to get started with this?
The blog I need help with is: (visible only to logged in users)
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Hi,
I’m not sure what could be causing those errors. I am adding the tag “modlook” to this thread to alert staff to assist you.
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Howdy!
Can you please share which browser and version you’re working from? Or is this happening in via the app?
Also, which site are you working on?
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Umm I use Google Chrome. I’m not sure which version though I was receiving these error messages when I first signed up and I looked into it and was told to clear my cache. I did so and it let me sign up, and now it’s doing it again. I just don’t really want to have to clear my cache every time.
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Good Morning –
You shouldn’t need to clear your cache so often. If you load supportdetails.com in your browser it will tell you which version you are using. The browser may need updated.
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