Can't change my website

ideenbarimani · Member · Nov 25, 2015 at 8:05 am
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When trying to change my Website in the Personal Settings and hitting save I get this message : ERROR: Please enter a nickname. How do I fix this? Thanks

The blog I need help with is: (visible only to logged in users)
staff-happychia · Staff · Nov 25, 2015 at 8:22 am
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I too see the ERROR: Please enter a nickname message while trying to change anything on Personal Settings page.

Changing the nick name temporarily (from My Profile page> Display name publicly as field) did not help either.

I tagged this thread for staff’s attention.
ronaldscheckelhoff · Member · Nov 25, 2015 at 8:32 pm
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I guess I should throw my vote in here too. Same problem with odd error message when trying to change personal page info using either of
amateurmiscellany.wordpress.com or
programmingmiscellany.wordpress.com

Same problem both places.
ideenbarimani · Member · Nov 27, 2015 at 1:22 pm
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I’m still getting the error? Is there any other admin, forum, or elsewhere maybe i can ask
staff-happychia · Staff · Nov 28, 2015 at 7:51 am
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This thread is already presented to staff. Please hold on until they can help us. It won’t be too long.
supernovia · Staff · Nov 30, 2015 at 11:30 pm
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Howdy, would one of you be willing to upload a screenshot to your media library or to a service like Cloudup? We’ll be trying to duplicate it here too. Thanks!
timethief · Member · Nov 30, 2015 at 11:32 pm
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You can use http://snag.gy/ or cloudup.com to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.
staff-happychia · Staff · Dec 1, 2015 at 8:19 am
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@supernovia,

Here is the screencast: https://cloudup.com/cVEk1cYZWER

I am able to change my Primary Blog today, after changing Display name publicly as (which I believe, is nickname). But “ERROR: Please enter a nickname” did not go away last time, even after changing the nickname.
staff-happychia · Staff · Dec 1, 2015 at 8:21 am
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I just reset my nickname to what it was and updated my profile.

The Primary Blog change persisted.
supernovia · Staff · Dec 1, 2015 at 9:28 pm
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Ah, I thought you were editing the site here:
https://wordpress.com/me/account

I’ll take a look in wp-admin, but would you mind trying there to see if it works?
staff-happychia · Staff · Dec 2, 2015 at 7:43 am
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Of course :)

I tried to change my Primary Site from https://wordpress.com/me/account page. I saw Settings saved successfully! message but the Primary Site has not really changed.

Here is the screencast of what I tried: https://cloudup.com/cAnrZwgnsuA
supernovia · Staff · Dec 2, 2015 at 11:30 pm
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Thank you. We’ll do some digging.
supernovia · Staff · Dec 3, 2015 at 4:23 pm
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OK, we’ve fixed this. Can you all give it a whirl and confirm it’s working for you too now?
staff-happychia · Staff · Dec 3, 2015 at 5:38 pm
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At first, it did not work in Calypso. But I figured I had to change both the Primary Site and its Web Address as well for the Primary Site change to stick.

This isn’t a problem in WP-Admin in which there is no Web Address field.
supernovia · Staff · Dec 3, 2015 at 9:24 pm
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staff-happychia I have to wonder if that’s a caching thing. At first it didn’t work for me in Calypso either, but when I went to get a screencast after a hard refresh, it did work, even without changing that URL setting.

Glad it’s working for you now!
ideenbarimani · Member · Dec 3, 2015 at 9:39 pm
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All fixed here too! Thank you so much!
supernovia · Staff · Dec 3, 2015 at 11:48 pm
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Perfect. Cheers, all!

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