Can't change the e-mail address

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  podwawelski · Member · Nov 21, 2015 at 4:08 pm

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  I made a typo in the e-mail addr when registering, so confirmation mail didn’t reach me. But can’t change it now, when I enter profile the ‘Save Account Settings’ button remains greyed out (it stays blue, but is like whitewashed and can’t be clicked) after I enter the new e-mail. Also, the username field is greyed out – doesn’t contain my username.

  Help!

  The blog I need help with is: (visible only to logged in users)

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  podwawelski · Member · Nov 22, 2015 at 8:41 pm

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  Seems no one reads this and my account is not in some Catch22. I can’t get the confirmation e-mail because I made a typo when entering the e-mail address on the registration page. And I can’t change the e-mail in the account settings for reasons explained above. I hoped someone from WordPress.com staff would have a look, but no luck…

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  maxwelld50 · Member · Nov 22, 2015 at 9:02 pm

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  Similar problem I have just set up new account and cannot get confirmation so I tried to change to an alternative email but like you it cannot be changed

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  podwawelski · Member · Nov 30, 2015 at 12:13 am

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  Well, no reaction from anyone. No idea what to do. Is there a magic code to summon someone from WordPress.com staff to help us out?

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  timethief · Member · Nov 30, 2015 at 12:15 am

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  @podwawelski
  I’m sorry this thread fell through the cracks. You can change your email address on your accounts page at https://wordpress.com/me/account

  Have you consulted these guides?
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  Issues Changing your Email Address
  https://en.support.wordpress.com/email-address/#issues-changing-your-email-address

  If you are still not successful post the correct email address here and the software will redact it (hide it so only Staff can see it). Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Nov 30, 2015 at 12:16 am

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  @maxwelld50
  Read what I posted above please. In the future it’s best for all concerned if you start your own thread. https://en.forums.wordpress.com/?new=1

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  maxwelld50 · Member · Nov 30, 2015 at 11:41 am

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  Sorry the issue was fixed last week

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  timethief · Member · Nov 30, 2015 at 5:08 pm

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  Thanks for letting us know that this is resolved.

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  podwawelski · Member · Dec 1, 2015 at 8:10 pm

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  timethief, thanks a lot for posting this, but moved replying to the other thread.