Can't change the nameserver

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  mayankgupta · Member · Oct 17, 2013 at 4:46 pm

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  I’ve purchased the domain name from wordpress.com – http://filmschoolgeeks.com

  I wanted to change the nameserver however when I select the drop down item from the list – “Make Changes to DNS” – it shows the link where I can change it.

  However, when I click on the link which would be this https://dcc.securepaynet.net/default.aspx?prog_id=391143

  it fails to load. So I can’t change it. I’ve waited for 24 hours and it still doesn’t load at all. Can you please help.

  I want to use cloudflare for DNS management – these are the nameservers that I’d like this domain to use:

  dawn.ns.cloudflare.com
  gabe.ns.cloudflare.com

  Regards,
  Mayank

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 17, 2013 at 8:13 pm

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  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  kardotim · Member · Oct 18, 2013 at 10:28 am

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  However, when I click on the link which would be this https://dcc.securepaynet.net/default.aspx?prog_id=391143

  I took a look and everything is working properly. Do you also encounter this issue in a different browser? for example Firefox or Internet Explorer?

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  derikandamandagrove · Member · Oct 20, 2013 at 4:24 am

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  I am having the exact same problem with http://runawaykiwi.com. I’m trying to change the nameservers to Bluehost, but I can’t even get into the page https://dcc.securepaynet.net/default.aspx?prog_id=391143. It says ‘ cannot open page[…] Safari cannot find server http://dcc.securepaynet.net

  I’ve also tried on Chrome with the same result.

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  kardotim · Member · Oct 20, 2013 at 10:56 am

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  Can you please try clearing out your browser cache?

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  derikandamandagrove · Member · Oct 20, 2013 at 11:45 am

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  Just reset safari completely. Still no dice. I’ve tried three different internet providers (wifi, tether, and cafe wifi) just to see if that was it, and still nothing.

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  javimaldonado · Member · Oct 20, 2013 at 6:10 pm

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  Hello, I’m having the same problem. I purchased my domain through WordPress.com and I want to change the nameservers to Bluehost but the page won’t load

  https://dcc.securepaynet.net/default.aspx?prog_id=391143

  I already tried with Safari, Firefox and Chrome with the same results.

  Your help will be much appreciated.

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  kardotim · Member · Oct 21, 2013 at 10:05 am

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  @mayankgupta I see you’ve already changed the name server records so I assume you were able to get into the domain control panel.

  @javimaldonado and @derikandamandagrove please give it another try. If it still doesn’t work I can help you change the name servers to Bluehost.

  Thank you for your patience!