Can’t change the photo on my template
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For some reason I can’t change the stock photo on the about section of my website. http://www.thegooddealdog.com
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Hi there,
I checked your site and it appears you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:
https://wordpress.org/support/forums/
These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.
If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:
Thanks!
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Hi there!
We’ve checked http://www.thegooddealdog.com and found it’s not a site hosted on our services at WordPress.com, which you have reached the support forums for.
Your site is instead using the open-source WordPress software (from WordPress.org) and is hosted with the company Siteground.
WordPress.com and WordPress.org are two separate entities. This means we cannot access files or data for your site with our support tools. You can read more about the differences between WordPress.org software and WordPress.com here:
We can try to point you in the right direction. Check with Siteground to see what kind of support they offer you with your hosting plan you have with them. Then head over to the WordPress.org community forums. It’s where WordPress users post questions and provide solutions around the open-source software: https://wordpress.org/support/forums/
Lastly, you are likely using a theme and plugins. Those items typically come with support documentation. Locate the documentation and see if the answers you are looking for are there. :)
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