Can't Check Stats
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@martinsprofile
Please expand so we know what’s not working for you. But first try clearing your browser cache please > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050 -
Just to say, I can now visit my stats but they still show up as 0 Visitors and 0 Views and it still says “No stats are available for this time period.”
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Hi notawoodpecker – would you mind starting a new thread for the non-stats issue so we can handle it separately? Thanks!
martinsprofile – if you’re still having trouble with stats, could you explain the issue in detail so we can investigate? Thanks.
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@gekonomicus
Where is your blog URL? It’s not linked to your username. Please post an active link to it starting with http://and 5 more wordpress users
Any users who have this issue need to post and provide URLs.
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As timethief says, if anyone is still having trouble with their stats, please provide the WordPress.com address here, since many of you have multiple sites on the same account.
Please describe the problem in as much detail as you can, and let us know if you experience the same issue in a different browser than your usual one. Thanks.
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My stats are having problems loading but in a different way. It is inconsistent in occurring. I have 3 “small” blogs the main one has menu links to other two: null
It seems to happen when I first log in and with whichever blog I’m logging into. I get the following message in place of the stats:
The page requested does not exist
The page you requested does not exist, or you do not have have the necessary privileges to access it. You may return to the dashboard of Jenn’s
(Where dashboard..Jenn’s is permalink).
In addition, when logging in, sometimes instead of my own dashboard, I’m taken to a community dashboard (I have to wait to see it happen again in order to give more details). Related? Not related? Well, it happened when I chose to “reload” the page with the stats error moments ago.
After reloading from the page w/the error message, I ended up on a “what’s hot” global dashboard. null
From there, I can go to profile or personal settings but to get to my own blog dashboard, I have to go to the right side of the screen and select it from the drop down menu. Maybe the global dashboard is a new feature? It’s been happening inconsistently. Didn’t see anything in forum search earlier about new feature. Maybe it’s also interfering with the stats page?
I have firebug – but wasn’t sure what to provide.
Just a blogger. Love WP. Thanks for your help. Jenn
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Looks like I processed the links in error – the first (3) are for my blog and the last one is the admin page – don’t know what I did wrong there. Sorry ’bout that!
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Hi Jenn – thanks for describing your issues with the dashboard. I tried logging in on your account at http://wordpress.com and was able to click on the Stats tab at the top and view the stats page for your primary blog without any errors, but you did say the issue is intermittent. :-)
What I’m going to do is ask you to please start a new thread if this happens again, so we can troubleshoot the problem in more detail. When you do, just add the word modlook to the Tags section in the right column so Staff will respond.
Feel free to include screenshots of some of the things you’re seeing, to help us investigate. Here’s a guide on how to make a screenshot, if you’re not sure: http://en.support.wordpress.com/make-a-screenshot/
You can upload the screenshots in your Media Library and then post a link so we can see it. Thanks!I’m going to close this thread now but anyone can feel free to start a new one and add the modlook tag if they need further help.
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