Can’t confirm email address

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  sophierebibo · Member · Oct 25, 2023 at 8:31 am

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  Hi Maureen,
  How are you? I am a happy new paying member as I just registered my own domain minutes ago. It is already working, no problem with that.
  But upon purchasing the new plan, a page opened and said that I must confirm my email address to avoid my domain to be suspended. I did not receive an email to confirm my address, and here is what I got when I click the resend email button.

  UNABLE TO RESEND ICANN VERIFICATION EMAIL

  Can you please help me?
  Thanks a lot
  Sophie

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Oct 25, 2023 at 12:23 pm

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  Hi there,

  I’ve taken a moment to check on your domain, sophierebibo.com, and I’m happy to report that it has been successfully verified. Your site should now be correctly loading when you or anyone else visits that address.

  If you ever run into any issues or have questions in the future, don’t hesitate to reach out. We’re here to help.

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  effinghamminigolf · Member · Nov 10, 2023 at 9:58 pm

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  I have the same issue with (email visible only to moderators and staff)

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  supernovia · Staff · Nov 11, 2023 at 12:07 am

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  Hi @effinghamminigolf, I’ve just tried to send a verification email. Can you watch for that and update us if you need more help?

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  craftsmithdesigns1 · Member · Nov 14, 2023 at 11:03 pm

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  I have verified my email and my account is still suspended.

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  supernovia · Staff · Nov 15, 2023 at 2:10 pm

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  @effinghamminigolf it still shows as unconfirmed on this side. I’m sending the email again. Please watch for that and click the link to confirm.