Can't confirm refund

  • Unknown's avatar

    Hello. I tried to cancel an upgrade, but when I was about to confirm i got this message:
    An error occurred while refunding your upgrade. Please contact support.

    Can you help me get my refund?
    Best regads / Elin Karlsson

    The blog I need help with is: (visible only to logged in users)

  • Hi,

    Checking out your account, the refund was initiated. It’ll be sent to your credit card in the next couple of days and will be shown on your account based on when your bank applies it back to the card.

    I apologize for the confusion! Please let me know if you have any questions or need anything else.

    Cheers!

  • Unknown's avatar

    Thank you so much!
    I’ll get back to you if I get any more problems :)

    Cheers!

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