Can’t connect

  • Unknown's avatar

    Everytime I restore a backup whereever i restore the backup loses the connection. to wordpress.com and then I can’t reconnect.

    I’ve tried using Jetpack and without and ultimately I only need to connect so I can connect woopayments. I’ve been wrestling with this for over a month.

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    I think it’s expected that there is a small disconnection when a restore is initiated, but that should be automatically resolved once the restore is completed. If that is not happening, I think there might be a larger issue that staff would want to look into.

  • Hi there!

    We will contact you directly via email to discuss the issue you’re running into. I will mark close this forum topic so that we can continue discussing via email.

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