can't connect after update

  • Unknown's avatar
    helloari · Member ·

    i recently updated from 3.2.1 to 3.4.2
    it disconnected my wordpress jetpack and wont let me reconnect

    Your website needs to be publicly accessible to use Jetpack: site_inaccessible Error Details: The Jetpack server was unable to communicate with your site [HTTP 500]. Ask your web host if they allow connections from WordPress.com. If you need further assistance, contact Jetpack Support: http://jetpack.me/support/

    and this file on my url is fine
    http://gravelandgold.com/xmlrpc.php

    any ideas?

    my list of plugins

    Advanced Custom Fields

    Akismet
    Akismet

    Custom Image Sizes
    Custom Image Sizes

    Dashboard Post-it
    Dashboard Post-it

    DBC Backup
    DBC Backup

    Ephemeris
    Ephemeris
    Eventr
    Eventr
    Exec-PHP
    Exec-PHP
    Executable PHP widget
    Executable PHP widget

    Gold Cart for WP e-Commerce
    Gold Cart for WP e-Commerce

    Google Analyticator
    Google Analyticator
    Reset |
    Gravel & Gold Custom WPEC Add Ons
    Gravel & Gold Custom WPEC Add Ons

    helloEvents Plugin
    helloEvents Plugin

    HTML in Category Descriptions
    HTML in Category Descriptions

    HelloariHosting WP Manager
    HelloariHosting WP Manager

    Jetpack by WordPress.com
    Jetpack by WordPress.com

    JF3 Maintenance Redirect
    JF3 Maintenance Redirect

    JJ NextGen JQuery Slider
    JJ NextGen JQuery Slider

    MailChimp
    MailChimp

    NextGEN Gallery
    NextGEN Gallery

    Rich Text Tags, Categories, and Taxonomies
    Rich Text Tags, Categories, and Taxonomies

    Simple Term Meta
    Simple Term Meta

    Verve Meta Boxes
    Verve Meta Boxes

    WordPress SEO
    WordPress SEO

    WP-PageNavi
    WP-PageNavi

    WP e-Commerce
    WP e-Commerce

    Wp Pagenavi Style
    Wp Pagenavi Style

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kardotim · Member ·

    Could you try and disable all other plugins and reactivate Jetpack. This way we can see if other plugins interfere with Jetpack.

    Also make sure you are running the latest WordPress and Jetpack version:
    http://www.wordpress.org
    http://www.jetpack.me

    Looking forward to your reply.

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