Can’t Connect Jetpack

  • Unknown's avatar
    velvetditchsocialclub · Member ·

    I am required to have a WordPress.com account for WooCommerce.
    Woo commerce requires Jetpack.

    I am attempting to connect Jetpack to WordPress via WooCommerce and receive the following error:

    Invalid request, please go back and try again.
    Error Code: invalid_request
    Error Message: The required ‘scope’ parameter is malformed.

    Not sure there is much I can do here?

    Self-declared URL: https://velvetditchsocialclub.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    velvetditchsocialclub · Member ·

    Solved this myself but see no way to close this issue or delete it. So I’ll just add the solution here.

    **TLDR: “xmlrpc.php” must be accessible. Plugins can sometimes block it.**

    Anyone using Dreamhost’s “DreamPress” service to install WordPress / Woocommerce will get an install with a load of additional plugins. One of those plugins is “Docket Cache” – which has XMLRPC pingbacks deactivated by default; this is no good for Jetpack activation.

    If you are trying to connect Jetpack to WordPress- first check the xmlrpc.php file is available on your server:

    https://yourserver.com/xmlrpc.php
    this should return the message:
    XML-RPC server accepts POST requests only.

    If that isn’t what you see, go check your Plugins for anything that may be blocking it. In my case, the “Docket Cache” plugin had a default setting preventing it from working. All I had to do was disable that option.

    You may have a different plugin or a server setup that is preventing the file from being accessible. Do your due diligence to make sure it is accessible.

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