Cant Connect/ Multiple issues
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Im having issues with my site. I cannot email for help through your site either. It is a paid site and my page keeps disappearing into a white screen and never fully opens.
“”There has been an error in loading your mailboxes. Please use the reload button, and reach out to support if the issue persists.””
When I go to contact support it says “”We had trouble loading the support information for your account. Please check your internet connection and reload the page, or try again later.””
My internet is fine, obviously I’m on it and using it to send this message.
Nearly all of my internal pages are “whiting out” I cant post anything to change any widgets. Nothing.The blog I need help with is: (visible only to logged in users)
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Hi there!
Sorry to hear you’re having trouble reaching the priority support your Business plan provides.
Could you let us know your operating system and browser (and versions of each)? Also, do you have the same problem if you use a different browser than the one you normally use? Once we have that information, we’ll be better able to advise.
Thanks!
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Thank you for your time and patience.
I have figured the issue out.
It was the “White Screen of Death” apparently. I never encountered this before so I didn’t know it existed. But it has now been resolved.
Thank you again!
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