Can't connect my site to JETPACK

• 

  adrianm0glj · Member · May 20, 2017 at 12:52 pm

  • Copy link
  • Add topic to favorites

  Have tried to connect my site to JETPACK from the link within the admin dashboard of my site. Comes back with an error which you can find at this link http://www.m0glj.uk/error.jpg

  Have logged into http://www.wordpress.com/ using my email address and password without any problems.

  Need help to connect this please !!!

  Thanks in Advance

  Adrian Craig

• 

  carlalberto · Member · May 20, 2017 at 1:26 pm

  • Copy link

  Hi adrianm0glj,

  Basing from the screenshots that you provided, I have crosschecked it with the troubleshooting page of jetpack here: https://jetpack.com/support/getting-started-with-jetpack/what-do-these-error-messages-mean/

  “Error Details: The Jetpack server was unable to communicate with your site [IXR -32300: transport error: http_request_failed Operation timed out after 15001 milliseconds with 0 bytes received]”

  Please try this recommendation:

  Your host is limiting concurrent PHP connections. Jetpack needs to be able to talk and receive at the same time, which means it needs concurrent PHP processes. Most commonly, asking your host to change the PHP_FCGI_CHILDREN setting to 2 will solve this issue.

  Please let me know how it goes ok?