can’t connect to FB

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  mrl4n69 · Member · Jan 17, 2023 at 4:16 pm

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  Hello, using jetpack social, I can’t connect to FB.
  When I click on connect button, and open a new page, asking continue as myFBuser, I can click to confirm

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mrl4n69 · Member · Jan 17, 2023 at 4:26 pm

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  there is an error…when the new page open asking if I want to continue with my FBuser, I can’t click to confirm.

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  staff-95percentghost · Staff · Jan 20, 2023 at 9:32 am

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  Hi there!

  It looks like you need help with the Jetpack service, but have landed on the support forum for WordPress.com sites instead; because of that, we’re not your best point of contact. The good news is that help is available by contacting Jetpack directly via this form:

  Contact Support

  The folks over there are familiar with the Social Share service and in the best position to assist. Hope this helps point you in the right direction!

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  mrl4n69 · Member · Jan 20, 2023 at 2:38 pm

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  I see….

  Jetpack support is open for customers with paid upgrades. For customers of the free version of Jetpack, we encourage you to use our support documentation and FAQs or visit our community forums here.

  Have a paid product and seeing this note? Be sure to login to the WordPress.com account that purchased the product!

  Thank you for using Jetpack!

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  helper-heroponriki · Member · Jan 20, 2023 at 3:10 pm

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  That’s correct. Their community forum is supported by Jetpack Support staff, so you can post your question there and get help from their support team.

  They also have some troubleshooting steps you can go over first if you like:

  Jetpack

  I hope that clarifies things!