can't connect to FTP

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  cgerardphotography · Member · Dec 30, 2016 at 8:56 pm

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  Hi, I am trying to connect FTP to my site.

  I am using FileZila in order to do so. I am using my username and email credentials I use to log in into wordpress.

  Additionally, the ‘Add New’ theme botton does not appear on the ‘appareance/themes’ tab in my dashboard.

  The blog I need help with is: (visible only to logged in users)

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  rossviviano · Staff · Dec 30, 2016 at 11:15 pm

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  Hi,

  Here at WordPress.com, we don’t have FTP access. You can read all about it here:

  https://en.support.wordpress.com/ftp-access/

  You will need a self- hosted WordPress.org install to gain FTP access. You can read the differences between .com and .org here:

  https://en.support.wordpress.com/com-vs-org/

  Hope this helps!