can’t connect to Google

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  adriannaoyola71 · Member · Feb 9, 2022 at 3:49 pm

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  I can’t connect to my Google pictures.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Feb 9, 2022 at 6:44 pm

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  What error do you see when you try to connect?

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  adriannaoyola71 · Member · Feb 9, 2022 at 8:46 pm

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  I don’t get an error message. It just goes back to the page that tells me to connect in order to share, even though I already connected and it accepted.

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  staff-sheva · Staff · Feb 9, 2022 at 10:39 pm

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  Hi @adriannaoyola71,

  Just to confirm, have you followed the steps here to connect to Google Photos? https://wordpress.com/support/google-photos/

  If yes, it sounds like you might be having a browser issue. Here’s what I suggest:

  • Please visit https://www.whatsmybrowser.org/ and share the URL next to the green button in your next reply.
  • Clear your browser cache.
  • Try switching your web browser to the latest version of Mozilla Firefox, Google Chrome or Microsoft Edge. You might also want to try out the official WordPress.com app.
  • Disable any content blockers, such as Adblock, and any other browser extensions.
  • If you’re using Safari, un-check Prevent cross-site tracking in your preferences.
  • If you’re using an iOS or macOS device, turn off Private Relay.

  I hope that helps and please reach out again if you have any further questions.