Can't connect to jetpack

  • Unknown's avatar
    clicadmin · Member ·

    Our new site just went live and switched the domain from clicdev.es to clic.es.
    As there were some issues with jetpack I decided to disconnect all the mulitsites from jetpack and reconnect them.
    However, now I get an error message saying I can’t connect.

    ‘Your Jetpack has a glitch. We’re sorry for the inconvenience. Please try again later, if the issue continues please contact support with this message: xml_rpc-32700
    Try connecting again.

    Error Details: The Jetpack server could not communicate with your site’s XML-RPC URL. Please check to make sure http://clic.es/xmlrpc.php is working properly. It should show ‘XML‑RPC server accepts POST requests only.’ on a line by itself when viewed in a browser and should not have any blank links or extra output anywhere.’

    Iv’e tried running xml_rpc and get the correct message so now I’m a bit stuck.

    Any help would be appreciated.

    Regards
    Graham

  • kathrynwp · Staff ·

    Hi Graham – please contact Jetpack support directly and they’ll help sort you out. These forums are for folks running WordPress.com sites.

    http://jetpack.me/contact-support/

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