Can't connect to wordpress.com

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  ccalhoun29 · Member · Jan 6, 2016 at 6:20 pm

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  Hi there,
  I have a new website to which I installed WordPress. But, when I come over to WordPress.com, it doesn’t show up in my list of sites. Nor can I connect to JetPack. While I’m working on the JetPack problem, I figured I’d let you know that my new site, http://www.contemplativecoloring.com isn’t connected here, either.

  Thanks,
  Cynthia

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  timethief · Member · Jan 6, 2016 at 6:23 pm

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  Note that as Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built into WordPress.COM blogs, and we do not provide Jetpack support on these wordpress.COM support forums you can direct these with other Jetpack issues to where they can get Jetpack support.

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  ccalhoun29 · Member · Jan 6, 2016 at 6:27 pm

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  Thanks, timethief. Yes, I’ve contacted Jetpack…but I guess I’m concerned that my site isn’t showing up here so I can see my stats at a glance…like the three other add-on domains that I have that do show up at wp.com…

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  timethief · Member · Jan 6, 2016 at 6:29 pm

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  Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also, subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.