Can't contact Happiness Engineers
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Every time I click on the link to ask the Happiness Engineers a question, or look for the option to email/live chat (which my plan includes), I get redirected to the option to post in a forum. Is there a link or something I’m not finding?
The blog I need help with is: (visible only to logged in users)
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Hi there,
What link are you clicking? Are you posting to the contact form at https://wordpress.com/help/contact, or somewhere else?
If you’re using that link and it’s sending you here, please try clearing your browser cache and cookies and see if that makes any difference.
Let me know if this continues to be a problem.
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Yes, that is the link I’m using. I cleared all my browser data and history and it still only offers me the option of posting in a forum.
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Okay, I see the problem now.
You are an admin on the site http://hidtanmidotorg.wordpress.com/, but the Premium Plan was bought by the username account, hidtanmi
Only the owner of the upgrade has access to direct support at this time, so you need to be logged in as that user to make use of the other support options.
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