Can’t contact support after cancelling my plan/trying to get refund

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  akeylights · Member · Oct 9, 2024 at 11:44 pm

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  Hi there,
  
  i tried to cancel my plan and get a refund as I noticed that my subscription auto-renewed, and now it won’t let me reach out to customer support through the live chat to request a refund. Could someone help me? Thanks so much.

  The blog I need help with is: (visible only to logged in users)

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  mammothimaging · Member · Oct 10, 2024 at 2:36 pm

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  please note that we have barely used this software application since the time we joined. my apologies that I didn’t see the auto renewal on. please be kind to cancel my subscription and refund the money. thank you.

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  staff-eleanor · Staff · Oct 10, 2024 at 5:45 pm

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  Hi there! I wanted to let you know that I was able to issue a refund. You can find your transactions in your Billing History, here: https://wordpress.com/me/billing
  
  You should be all set.