Can't create/ add new blog in my accound
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I have an account and two blogs. Now I want to create another blog on the same account. But – I can’t. I know how but the box I need to click on is light grey/ whiteish – and can’t be used. I know wonder – what is the problem?
The blog I need help with is: (visible only to logged in users)
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In order to help you we need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. Try using another browser.
5. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) And exactly what any error reports you receive state. -
Ok
1. Google Chrome
2. No IE
3. Version 31.0.1650.57
4. Cleared cache and so onTried using Safari but the “Create blog”-box is still unavailable. =( (Can’t be “clicked”. No error really. Just not available.)
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And since I have been able to create two blogs on the same account it should work to create a third. Just saying. Last time I had no problem.
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Thanks for the info for Staff. I’ll tag this thread for their assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi there, I’m sorry to hear you’re having a problem with this. Most often a problem of an unclickable button is caused by a conflict between your browser (or a browser extension) and the code running on the page. It’s odd that you would have the same problem in both Chrome and Safari.
When an issue like yours affects multiple browsers, it’s more likely to be caused by a system issue, such as a security program you may have installed. That said, it’s still odd that only this one button would be affected.
I noticed your language interface is not English. It ought to not make a difference, but can you try briefly switching your language to English and then check to see if the button is still a problem? You can do that under your Settings here:
https://wordpress.com/settings/account/
Then load the English interface for My Blogs here:
http://wordpress.com/my-blogs/
Can you let me know if the “Create Another Blog” button is then clickable for you?
If that didn’t help, as a workaround can you try visiting this direct link to the new blog signup page:
http://wordpress.com/signup/?ref=newdash-myblogs-bottom
If you find that you continue to have problems with buttons or standard actions using WordPress.com, please reply back and let us know any more details that you can. It’s especially helpful if you can include a screenshot showing the problem. This page explains how to do that:
Once you’ve made the screenshot, you can upload it to your media library and then just let us know that it’s there.
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