Can't create my site. Failing on domain step

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  jessycuster · Member · Dec 23, 2016 at 9:30 am

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  Hello,

  I am a new user, trying to create a site and confused by ‘Let’s find a domain step’.
  When I enter anything in the text field, I see nothing below. What am I doing wrong?

  Here is a screenshot of what I see:
  https://monosnap.com/file/fXE2eZPWdg21eXkOEwYXIGH9YHyxqI

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  chelseaology · Member · Dec 23, 2016 at 2:33 pm

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  I am sorry you are not seeing anything @jessycuster

  This is what you should see when you do a search to create your site(I tested this out):

  http://imgur.com/dcHV2zu

  If you hit refresh on this page and then attempt to try another search, does it still happen?

  You could try closing out of your browser and go back to Add a New Site and maybe that will do the trick.

  You could try this in Chrome, IE or Firefox and see if the same thing happens…

  Chelsea

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  jessycuster · Member · Dec 23, 2016 at 7:30 pm

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  Hello Chelsea!

  Thanks for your answer.

  I tried in different browsers, I cleaned cache dozens times and restarted my browsers. It seems that the issue is actual for OS X, because I was trying with MacBook.

  Now I tried from Windows PC and all appears fine.

  Thank you again!

  Sincerely, Jessy