Can't delete 3rd party theme

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  maplethorpek · Member · Jul 1, 2017 at 1:14 am

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  I’d like to delete the Everly Lite theme so that I can upload the full version, however when I try to I get an error message saying that it cannot be done. It’s not active so I know that’s not the problem. Help would be very appreciated!

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  timethief · Member · Jul 1, 2017 at 2:11 am

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  What is the URL starting with http:// of the site in question? You can confirm where it is hosted by typing it in here http://www.whoishostingthis.com/

  Note that about 30% of those who post here daily are posting to wrong support forum and the answers to wordpress.COM and WordPress.ORG support questions are not the same.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/ as you could be posting to the wrong support forum.

  We provide support only for wordpress.COM hosted sites. We cannot provide support for sites that are not on our servers. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/

  The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  App support https://apps.wordpress.org/support/

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  maplethorpek · Member · Jul 1, 2017 at 1:44 pm

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  It’s is http://myvibinlife.com and it’s hosted by Unified Layer. I’ve downloaded FileZilla so far and I’m figuring out how to log into it.

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  garysixtyeight · Member · Jul 1, 2017 at 1:55 pm

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  It’s is http://myvibinlife.com and it’s hosted by Unified Layer

  Hi there,

  As that site is not hosted here at WordPress.com, we are unable to provide support for it.

  If you need support for a WordPress site hosted somewhere other than here at WordPress.com</strong , please try posting your question in the WordPress.org support forums.

  To learn about the differences between the two versions of WordPress (.com vs.org), please see this guide.

  Good luck!