Can’t delete account

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  drrainefree · Member · Jan 6, 2024 at 7:37 pm

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  Have followed instructions and it keeps saying your account will take 15-20 minutes to close for the last 3 days

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  dragstor · Member · Jan 8, 2024 at 7:58 am

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  Hi there, @drrainefree! 👋🏼

  Have followed instructions and it keeps saying your account will take 15-20 minutes to close for the last 3 days

  I checked your site, and it appears to have been stuck during the downgrade.

  I resolved the issue — can you please try closing the account again?

  💡 For posterity, to close an account, all active purchases must be canceled, as outlined in the guide.