can’t delete account

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  cvma492 · Member · Jan 21, 2024 at 7:11 pm

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  I have attempted to delete my account and the system returns that I need to contact customer service. When i try, it brings me to the forums. How do I directly contact customer support to process my account deletion?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-oikake · Staff · Jan 22, 2024 at 10:19 am

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  Hi,

  I’ve checked your account and besides your free site cvma492.wordpress.com, your account is connected via Jetpack to the self-hosted site: cvma492-2.com

  If you’d like to delete your account, you’d need to disconnect this site from Jetpack first. Please see Unlink a site from Jetpack using WordPress.com here: https://jetpack.com/support/disconnect-jetpack-sites/

  Hope this helps. If you need further assistance with this, don’t hesitate to let us know!