Cant delete domain and stop founds to add campaign

  • Unknown's avatar
    ivogrgic262 · Member ·

    So i tried using wordpress premium on one blog, listed above, and when i tried deactivating account they said i need to delete all my sites, i did that and then (24hrs ago) it said i need to wait 15-20mins for them to processs it, and still the same… even tho i deleted all my sites, also i used free 50$ for add campaign and after that they keep taking 25$ every 3 day from my account and i cant see anywhere option to stop it… how do i close this mafia account?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-papyrus · Staff ·

    Hi there,

    In order to close your account, you must first cancel any active subscriptions. In some cases, it can take a bit of time after your subscriptions are cancelled before your account can be deleted.

    As for the $25 charges: we are always happy to investigate into any unrecognized charges with you and provide any details we can. You can reach us from your WordPress.com account or use this form to look up details for unrecognized charges.

    I’ve just sent you an email so we can discuss these issues further. Please check your inbox for that message and let us know there if you have any further questions or concerns.

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