Cant Delete my page.

  • Unknown's avatar
    emiliemadsbjerg · Member ·

    So today i purchased the explorer plan. I later upgraded to creator to get the elementor plugin.
    After around 5 min I regret my decision and wanted to downgrade back to Explorer plan. But I wasnt able to.

    Therefore I cancelled my plan, and all this led into a big mess.
    Suddenly I couldn’t subscribe to the explorer plan because it kept saying ‘Sorry this site isnt compatible with this subscription plan’ or something like that.

    So I started all over and made a new site and hooked up my domain i bought to that one. But now when I press ‘visit site’ on my new site it redirects me to the old site.

    But I can’t permanently delete my old site because it tells me they are still cancelling my subscription.

    SO TLDR:

    I want my old site deleted so I can launch my new site. How long will it take before I can do this?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-oikake · Staff ·

    Hi,

    I’ve checked it and I can see that the domain emiliemadsbjerg.com is loading the contents of the site https://emiliemadsbjerg6.wordpress.com/

    I can also see that the site that had the Creator plan: https://emiliemadsbjerg.wordpress.com/ is now ready to be deleted or to get upgraded again

    If you are still seeing the old site when visiting emiliemadsbjerg.com, I’d say this has to do with the browser cache memory. Clearing your browser cache should fix the issue on your end:

    WP
    Solve Common Browser Issues
    in WordPress.com Support
    3 min read
    Some issues you may encounter with your website or account can be solved by updating your browser, refreshing the page, or clearing the browser cache and cookies. This guide covers how to resolve browser-related problems with your site. Supported Browsers Some browser issues may be caused by the browser itself. For optimal viewing and security, we recommend that you use an up-to-date versi

    Hope this helps. If you need further assistance with this, don’t hesitate to let us know!

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