Can't delete my site

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  nellynel14 · Member · Jul 13, 2017 at 2:04 am

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  I’m trying to delete my site (liublackbirdshoops.wordpress.com) because I’m no longer posting content on there. Every time I try clicking on the Delete Site button, I get a message saying, “You have active premium upgrades on your site. Please cancel your upgrades prior to deleting your site.” I’ve tried to cancel my upgrades but there is no way to do it. Can someone please help me? All I want is just delete the site already.

  The blog I need help with is: (visible only to logged in users)

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  ackaeser · Member · Jul 13, 2017 at 3:14 am

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  Hi there,

  Staff will need to help with tgis process because of the upgrades.

  I have typed modlook in the tags to the right of this thread, staff will be in touch soon. In the meantime please be sure to subscribe to this thread so that you receive notification when staff contacts you.

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  gemmacevans · Member · Jul 13, 2017 at 8:11 am

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  Hi nellynel14,

  There are two premium themes active on your site — Mimbo Pro and Modern News. I’ve just removed them so you should be able to delete the site now.

  Come back to me if you have any problems.