Can't delete premium theme

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  luv2reisaus · Member · Jan 17, 2017 at 9:15 am

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  I am trying to delete my blog. It says to delete my premium theme first, but it doesn’t offer me this option and just says ‘runs for a lifetime’. How can i quit this theme to delete my blog?

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Jan 17, 2017 at 10:03 am

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  This seems to be a “Catch 22” that the happiness engineers still have to fix. You’ll need staff to manually remove the theme if you really want to finish with WordPress.com and delete your blog. (The other option would be to set your site to private in case you had a change of heart later). I’ve added modlook to the tag box on the right although your heading is clear enough that staff will no doubt reply to you in due course.

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  luv2reisaus · Member · Jan 17, 2017 at 11:22 am

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  Thanks for your help. So someone will help me to delete the blog? Do i get this right?

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  themagicrobot · Member · Jan 17, 2017 at 11:31 am

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  Yes staff will help but I assume they work their way through the threads oldest first.

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  gemmacevans · Member · Jan 17, 2017 at 1:52 pm

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  Hi @luv2reisaus,

  I can help with you with this. Can you confirm you would like me to remove the Puzzle theme from your account?

  Thanks!

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  luv2reisaus · Member · Jan 17, 2017 at 2:55 pm

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  Yes please. I confirm that i want you to remove the Puzzle theme from me account. Thanks.

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  gemmacevans · Member · Jan 17, 2017 at 3:48 pm

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  Hi,

  That’s all done!

  Come back to me if you have any more problems.

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  strasmiam · Member · Jan 31, 2017 at 3:13 pm

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  Hi,
  I have the same problem with my blog strasmiam.wordpress.com and the theme “Gather”.
  Could you please remove it ?
  Thanks,

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  gemmacevans · Member · Jan 31, 2017 at 5:56 pm

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  Hi @strasmiam,

  I have removed the Gather theme from your account. If you need any more help, please start a new thread for your question and tag it with ‘modlook’ if you need a reply from a member of staff.

  Thanks!