Can’t delete product

  • Unknown's avatar
    emekaojike6 · Member ·

    Hi,

    I’ve been trying to delete some products from my WooCommerce store. I have tried doing bulk delete of a whole page of products, but it does not work. It takes exactly 5 minutes and then only deletes one product. Sometimes it deletes none. I have also tried to delete products one by one, but that seems to not work at all.
    I have deactivated all plugins and then tried to delete products, but this made no difference. I even changed the theme and this made no difference. I also reverted to older versions of WooCommerce and this made no difference.

    What is strange is that I have been trying to delete these products since this morning. I originally had about 270 product and I was able to bulk delete them. Then when I got to about 60 products left, the bulk delete and regular delete stopped working.

    I know I can use a bulk delete plugin, which will delete everything, but I don’t want to delete all the products.

    Please help.

  • staff-mckluskey · Staff ·

    Hi there,

    If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

    https://woocommerce.com/my-account/create-a-ticket/

    But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

    https://wordpress.org/support/plugin/woocommerce

    These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

    WordPress.com vs. WordPress.org

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