can't delete site

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  jfeatherby · Member · Dec 12, 2016 at 11:56 am

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  I get the following message when I try to delete my site: ‘Premium Upgrades: You have active premium upgrades on your site. Please cancel your upgrades prior to deleting your site.’

  I have already removed a premium plan and domain mapping from the site but the message still comes up. The only item remaining under ‘manage purchases’ is the premium theme I purchased, but it does not seem possible to delete that. Your help would be appreciated.

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Dec 12, 2016 at 4:47 pm

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  Howdy –

  The site is using Premium Theme, Watson. This is why you’re receiving that message.

  I’ve removed the premium theme and you should be able to follow through with the site deletion now.

  Let me know if you have further trouble!