Can't delete site

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  alecd105 · Member · Mar 31, 2017 at 3:46 am

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  I am trying to delete a blog, but apparently I cannot because I have ‘active premium upgrades’ on the site. But the premium upgrades are premium themes, which cannot be canceled. How can I delete my blog?

  The blog I need help with is: (visible only to logged in users)

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  krutidugade · Member · Mar 31, 2017 at 5:23 am

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  Hi there,

  Your active premium upgrades that are premium themes needs to be removed by staff or transferred to other wordpress.com site of yours if any.
  Find a link on Deleting site with upgrades : https://en.support.wordpress.com/delete-site/#deleting%C2%A0a-site-with-upgrades

  I’ll type Modlook in tags for staff to respond to this thread.
  Subscribe to this thread for updates.

  Hope that helps.

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  alecd105 · Member · Mar 31, 2017 at 5:25 am

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  Thanks for your help.

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  kokkieh · Staff · Mar 31, 2017 at 8:13 am

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  Hi there,

  I see you have three sites with 5 Premium Themes between them. Can you please confirm which of the sites you want to delete, and also if you want to cancel the theme on that site completely, or move it to a different site?

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  alecd105 · Member · Mar 31, 2017 at 8:20 am

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  I was hoping to delete all three sites, and cancel all of the themes.

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  kokkieh · Staff · Mar 31, 2017 at 8:25 am

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  Thanks for confirming. I’ve removed the themes, so you should now be able to delete those sites.

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  alecd105 · Member · Mar 31, 2017 at 5:07 pm

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  Thanks for your help!