Can't delete site because of premium theme

• 

  bulgebracketprep · Member · May 10, 2018 at 3:40 am

  • Copy link
  • Add topic to favorites

  Hi- hoping someone would be able to assist with this.

  I’m trying to delete my site but it keeps saying I need to manage my purchases first. I’ve removed all my premium subscriptions except for the theme which I’m unable to remove. I’m aware that the theme is a permanent premium purchase rather than a subscription, but I’d still prefer to cancel my account entirely.

  The blog I need help with is: (visible only to logged in users)

• 

  justjennifer · Member · May 10, 2018 at 5:05 am

  • Copy link

  Hi there, I’ve tagged this thread for Staff attention and assistance in removing the Premium theme from your site. Thanks for your patience while they get back to you.

  Since Premium themes are a one time purchase, if you have a different WordPressdotcom site that you would like them to transfer it to, please let them know.

• 

  staff-zinnia · Staff · May 10, 2018 at 9:46 am

  • Copy link

  Howdy –

  No problem. I’ve removed the premium theme on the site. Best wishes :)