Can't delete site. Premium upgrade

  • Unknown's avatar

    I want to delete my wordpress, but when I go to delete it, it says I have to delete my premium upgrade, which is my domain mapping. I do not wish to keep the domain or get a refund, I just want to delete my site altogether.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    The domain mapping has to be removed before you delete the underlying site. Provided you are logged in under the exact same username account that purchased the upgrade, you can cancel and diaable auto renew from your dashboard > Store > My Upgrades. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  • Unknown's avatar

    Thanks for the reply! I purchased my domain through Dotster and then mapped it to wordpress.com, so it doesn’t match up to the instructions on that link. There is no way for me to cancel my domain mapping myself. I’ve already canceled my auto renewal, but I don’t want to be stuck with having a wordpress mapped to my domain for the next 8 months. I would just like staff assistance in deleting the domain mapping for me.

  • Hi, I can see this was resolved privately, so I’ll close this thread.

    If anyone else needs help removing an upgrade, you can contact us here:

    Contact

  • The topic ‘Can't delete site. Premium upgrade’ is closed to new replies.