Can’t delete sites?

  • Unknown's avatar

    Why doesn’t the page take my password? I can’t delete any of my empty sites

  • Hi there!

    What’s the address of the site you’re trying to access?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

    https://wordpress.org/support/forums/

  • Unknown's avatar

    Hi there! It’s
    jardineradesol.wordpress.com
    jardineriadeinterior.wordpress.com
    jardineriaparaperas.wordpress.com

    For some reason when I put my password, the option “delete” does not appear.

  • jardineradesol.wordpress.com is not empty. There’s 3 posts on it yet.
    jardineriadeinterior.wordpress.com is not empty. There’s 3 posts on it.

    jardineriaparaperas.wordpress.com is the only empty site on the account.

    The 4th site on the account is similar but you didn’t mention it here. That’s jardinerasinsol.wordpress.com

  • Unknown's avatar

    Jardinerasinsol I do not want to delete, that’s why I didn’t mention it.

    Regardless of them being empty or not, I cannot delete any of them. How do I delete them?

  • It sounds like the main issue you may be having is you cannot enter your password, so you cannot log in. Is that right?

    If so, you can try resetting your password here: https://en.wordpress.com/wp-login.php?action=lostpassword

    If you are able to log in, let us know so we can provide you with instructions on how to delete the sites you do not want to keep.

  • Unknown's avatar

    i’ve reset my password, despite not having had trouble with it, and I still can’t delete any of my sites.

  • Unknown's avatar

    Hi @flansolo

    To delete your sites follow the steps below:

    1. Log in to your account. Click “Switch Site” right below “My Sites” link in the top left corner to choose the site you want to delete.
    2. Once you chose the site to delete, scroll down in the left navigation panel and click “Settings” link.
    3. The scroll down the content section on the right side and at the very end you have an option that says “Delete your site permanently”. Click this and then it will let you know what all information will be deleted.
    4. At the very end, there will be a “Delete Site” button with red text. Just click that and your site should get deleted.

    Let us know if these were the steps you were following and still couldn’t delete the sites you are looking to delete.

    Best :)
    Sunil Chauhan

  • Unknown's avatar

    What I’m saying is that when I press “delete my site permanently”, the button does not take my password. Apparently my user does not have sufficient privileges to delete the sites. How can I get them deleted?

    Thanks!

  • That will definitely work. Perhaps you’re entering the wrong password? Sometimes password managers store old passwords.

  • Unknown's avatar

    I appreciate the “dummy” troubleshooting you’re attempting, but that’s not it. The site is telling me somewhere else i don’t have the PERMISSIONS to delete my sites. I would appreciate it if someone could get them deleted for me, as it doesn’t seem to be related to my password at all. I’m using the correct one by all accounts.

  • Ok, let me make sure I understand what happens here. You are going to My Site>Manage>Settings>General and click the Delete my site permanently link. There, you click on the button Delete, you are asked to type in the password and the system tells you that your user does not have sufficient privileges to delete the site. Is that correct?
    Could you make a screenshot of the screen with the error and upload it to your media library so we can have a look? Let us know once it’s there and let us know which site did you upload it to.

    Thanks!

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