Can’t delete template for category page

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  asafm7 · Member · Dec 1, 2022 at 8:37 am

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  When trying to delete a template, getting:
  ‘No route was found matching the URL and request method.’

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  asafm7 · Member · Dec 1, 2022 at 8:40 am

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  See the screenshot here:

  https://drive.google.com/file/d/1_lzfRVgz_zNlkf7pAMk3yt0rmqZXGPz2/view?usp=drivesdk

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  supernovia · Staff · Dec 2, 2022 at 2:57 am

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  Hi! I see what you mean. We’ll do some digging on this and let you know what we find.

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  supernovia · Staff · Dec 2, 2022 at 3:01 am

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  For what it’s worth, I have not yet been able to duplicate this on a test site, but I do see the error on yours. It may take more time to sort this out. For now can you leave the template there, or update us here if you manage to delete it?

  Also, if you add another new template, can you delete that one?

  If you can add any other context that will help us duplicate this, please do.

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  asafm7 · Member · Dec 2, 2022 at 8:07 am

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  Hi.

  Thanks for your reply.

  I added another template, and I can’t delete it either.

  Would it help if I gave you access to the site?

  Thanks,

  Asaf

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  staff-95percentghost · Staff · Dec 2, 2022 at 11:27 am

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  Hello Asaf, I was able to find a similar report from someone using the WordPress software in Greek. I think this may be a bug relating to non-Latin characters, and it is someting that the WordPress developers will need to look into; I’ve noted your issue in the report I found too.

  In the meantime, it seems that you can possibly delete these two templates by changing the categories in question to use English characters; it should then be possible for the templates to be deleted. You can of course rename the categories back to Hebrew afterwards. This section of the categories guide indicates how to edit a category:
  https://wordpress.com/support/posts/categories/#edit-or-delete-categories

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  asafm7 · Member · Dec 2, 2022 at 11:31 am

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  Thank you.

  I’ve changed the name, but now the template shows as “Not Found” and still can’t be deleted.

  Screenshot:

  https://drive.google.com/file/d/14jIXRd7_c4BsuBZxvNztfx21cyiPEeBF/view?usp=drivesdk

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  helper-heroponriki · Member · Dec 2, 2022 at 4:02 pm

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  Thanks for that additional information! I’ve passed it along to the WordPress development team.