Can’t delete unknown posts

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  muybyen · Member · Sep 11, 2020 at 9:32 am

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  Several untitled and titled posts have appeared in my app. It says they are published but they do not display when I visit my site. Has my account been hacked? I’ve already changed my password now, so what else should I do? How can I delete these posts?

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  kokkieh · Staff · Sep 12, 2020 at 10:06 am

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  Hi there,

  Are you speaking of the mobile app? It’s more likely that the data in the app is just out of sync with what’s actually on our servers.

  Force quit the app. Then go into Settings ->Apps on your device. Find the WordPress app and if there’s an option to clear the cache, tap on that.

  Then completely restart your device before relaunching the app.

  Do you still see info that doesn’t match what you see in a web browser?

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  muybyen · Member · Sep 13, 2020 at 5:36 am

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  I tried that twice and it didn’t work. Your suggestion did give me the idea of logging out on the app and then logging back in. That worked, so thank you!