Can't delete user bchubble

• 

  tommwatson · Member · May 19, 2017 at 9:20 am

  • Copy link
  • Add topic to favorites

  Hey, I’m trying to delete a user and everytime I try it says there has been an error.

  The blog I need help with is: (visible only to logged in users)

• 

  otpidusprime · Member · May 19, 2017 at 10:40 am

  • Copy link

  Hello @tommwatson
  You must be the admin of the site from which you are tying to delete a user.

  If you are the admin, then please follow this official support guide: https://en.support.wordpress.com/user-roles/#removing-users to remove users.

  Let us know if this helps 🙂

• 

  tommwatson · Member · May 20, 2017 at 11:08 am

  • Copy link

  Hey, I am the admin and I have deleted other users successfully, but this one throws an error when I try and remove him.

  I’m pretty sure it is a bug.

• 

  tommwatson · Member · May 20, 2017 at 11:09 am

  • Copy link

  Hey, I am the admin and I have deleted other users successfully, but this one throws an error when I try and remove him.

  I’m pretty sure it is a bug.

• 

  otpidusprime · Member · May 21, 2017 at 7:42 am

  • Copy link

  Alright, in that case I am tagging this thread for staff attention. Please be patient, someone from the staff will be here to assist you soon.

  Thanks! 🙂

• 

  gemmacevans · Member · May 21, 2017 at 9:43 am

  • Copy link

  Hi Tom,

  bchubble is owner of the site so you won’t be able to remove them.

  If you want to take ownership of the site, bchubble can follow these steps to transfer it to your account:

  https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

  Come back to me if you have any questions.