Can’t delete website – premium theme still on but can’t remove it

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  mrdhondt · Member · Oct 24, 2017 at 9:10 pm

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  I want to permanently delete my site but can’t because I still have a premium theme on my account but I can’t remove that as well. Help!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 24, 2017 at 9:16 pm

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  Hi there,

  Do not worry please. Staff have to (1) remove premium themes or (2) transfer them to another site of yours registered under the same username account that your post the URL of for here.

  Which of the two do you want to be acted on please?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Oct 24, 2017 at 9:19 pm

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  Hi there,

  I can remove the theme for you, but you own the theme indefinitely – so I would recommend you to set your site to private in case you ever want to use the theme again for another site.

  Otherwise, I’d be happy to remove the theme for you so you can proceed with the deletion of the site.

  Let me know, thanks!

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  mrdhondt · Member · Oct 24, 2017 at 9:37 pm

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  Hi!

  Yes, I want it to be permanantly erased, can you guys do that for me? Thanks!

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  gemmacevans · Member · Oct 26, 2017 at 8:05 am

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  Hi mrdhondt,

  Thanks for confirming, I’ve removed the premium theme from mrdhondt.wordpress.com.

  I see you’ve also purchased a custom domain for that site. If you wish to use the domain again elsewhere, it’s best not to cancel it. Transferring the domain to another registrar would be a better option as you would retain ownership of it.

  If you are sure you won’t need the domain again, these steps will guide you through the process of deleting the site:

  Delete a Website

  Come back to me if you have any questions.

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  mrdhondt · Member · Oct 26, 2017 at 11:35 am

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  No no! I’ve changed my mind yesterday and wanted to keep it so I paid for it. Please set it back as normal! Thanks

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  mrdhondt · Member · Oct 26, 2017 at 11:36 am

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  modlook

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  gemmacevans · Member · Oct 26, 2017 at 12:03 pm

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  Hi mrdhondt,

  Goodz Magazine is active on your site again, so it looks like you’ve got this sorted now :)