• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Can't disable Jetpack after website is gone.

Can't disable Jetpack after website is gone.

  • Unknown's avatar
    spafax · Member · May 1, 2015 at 4:36 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    Jetpack was turned on for a site that doesn’t exist anymore, and now WordPress.Com is sending me alerts saying the site is gone. I can’t disable JetPack monitoring because WordPress.Com’s Jetpack interface shows me a blank page for “settings”, and insists I must upgrade to JetPack 3.3 — but I can’t upgrade a plugin on a website that doesn’t exist anymore.

    [I’m forced to put a URL in to post to the forums. It won’t let me select the Blog URL that JetPack says is “down,” the Blog URL Jetpack displays in it’s broken settings interface.]

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    spafax · Member · May 1, 2015 at 4:38 pm
    • Copy link Copy link

    The blog I need help with is **not** events.apex.aero. That’s just what the post thing is forcing me to say. The actual blog is on a dev server, behind password protection, and it was deleted months ago.

  • Unknown's avatar
    timethief · Member · May 1, 2015 at 4:47 pm
    • Copy link Copy link

    You cannot remove it at this time but will be able to in the future. Please provide the actual URL so Staff can remove it from your account as I tagged this thread for Staff to remove it for you. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    pmciano · Member · May 2, 2015 at 3:05 pm
    • Copy link Copy link

    @spafax

    I’ve removed the site from your account.

    If you have additional questions, please let us know.

  • Unknown's avatar
    spafax · Member · May 4, 2015 at 2:19 pm
    • Copy link Copy link

    It’s still there, now under two different names but showing the same information:

    https://wordpress.com/stats/dev.spafaxinteractive.com::long::apex
    https://wordpress.com/stats/blog.apex.aero

    The other blog that was attached is gone now, but that’s okay since we wanted to disconnect that blog too.

  • Unknown's avatar
    pmciano · Member · May 5, 2015 at 1:52 pm
    • Copy link Copy link

    @spafax

    The only site I see still associated with your account is events.apex.aero.

    If you’d like me to remove this, as well, so you can start from scratch, let me know and I will be happy to oblige.

  • The topic ‘Can't disable Jetpack after website is gone.’ is closed to new replies.

Tags

  • remove self hosted sites from account

About this topic

  • In: Support
  • 3 participants
  • 5 replies
  • Last activity 11 years
  • Latest reply from spafax

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions