Can't disable two step authentication

  • Unknown's avatar
    theneuroplasticity · Member ·

    I can’t disable two step authentication. Under Settings > Security, I click the Disable button & enter the authentication code. I then click the blue Disable button next to that. It changes to “Verifyin…” then shows the page for setting up two step all over again.

    If I logout & back in, I’m still confronted w/ a verification code prompt.

  • Unknown's avatar
    theneuroplasticity · Member ·

    To workaround this issue, I ended up requesting for a lost password change, logged in immediately w/ the new password, entered authentication code, then immediately disabled two-step authentication while the authentication code was still alive.

    I’m just annoyed of what I had to do, particularly if I had lost my phone.

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