Can’t disconnect JetPack Notifications

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  kacikai · Member · May 3, 2021 at 8:09 pm

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  I no longer have access to a website, but I’m still getting Jetpack notifications every day multiple times a day that the website is up and down. I don’t have access to WordPress anymore to manage this. How do I turn this off?

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  kokkieh · Staff · May 4, 2021 at 7:29 am

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  Hi there,

  If you didn’t disconnect Jetpack before taking the site offline, Jetpack has no way of knowing the site is no longer supposed to be working, and if the Monitor feature is active it will send you notifications, yes.

  We can disable it and disconnect the site for you manually, but we need to know the URL of the site in question. Can you please let us know the URL? Then we can take a look.

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  kacikai · Member · May 4, 2021 at 7:22 pm

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  It’s aspenandsonder.com.

  Thank you!

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  staff-blorbo · Staff · May 4, 2021 at 9:41 pm

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  I have disconnected the site from your account as requested.