Can't do payments to upgrade my site
-
I wanted to upgrade the website to personal plan, so entered all my debit crd detais in the dialog box given but nothing happening and my card transaction is declied ! Why ? I have sufficient balace in my card
The blog I need help with is: (visible only to logged in users)
-
Hi @pracreation,
Since you mentioned that the charge was declined, your bank might be able to give you the reason and possibly ensure the charge is approved if you try again. I would check there first.
Hope this helps!
David
-
Hi there,
Sometimes your bank may block the transaction, even if your debit card works for other purchases. Please contact your bank to confirm that they are not blocking transactions from WordPress.com.
If that does not resolve the issue for you, please let me know.
-
Hi there,
I can see you open one more thread regarding the same issue:
https://en.forums.wordpress.com/topic/cant-process-payment-2?replies=1I am marking the that thread as duplicate & adding the “modlook” tag to this thread to get staff attention to help you.
Thanks
-
-
Although your credit cards are valid and are accepted, it looks like your bank in blocking the transactions. Have you contacted them as I already suggested?
-
I tried one more card and now it’s showing ‘500 status code for ‘post/me/transactions’ what does this mean
-
Since all your credit cards are declined, can you please try and complete the purchase by using PayPal? Here are the instructions on how to do it:
If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!
- The topic ‘Can't do payments to upgrade my site’ is closed to new replies.
WordPress.com Forums 