Can’t download Plugins

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  chloemalsick · Member · Nov 29, 2023 at 7:19 pm

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  Hi, I’ve been trying to download the Yoast SEO plug-in but I keep getting the message ‘An error occurred while installing the plugin.’ I’ve tried reloading the page, logging off and back in and it’s still not working. I’ve tried deactivating all plugins, changing my theme, but it won’t even let me change my theme.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  dragstor · Member · Nov 30, 2023 at 7:30 am

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  Hello! 👋🏼

  I checked your site, and it looks like your site is a self-hosted WordPress site, not hosted on WordPress.com (you can read about the differences here: https://wordpress.com/support/com-vs-org/).

  💡 Please note, this forum is for WordPress.com sites, and we can’t provide help for self-hosted WordPress sites.

  I suggest asking your question in the WordPress.org support forum:

  • https://wordpress.org/support/forums/

  There is a great community of WordPress.org users who can probably help you out there.

  Alternatively, since your site is hosted with Hostinger (https://whohosts.pro/chloemalsick.com), you can contact them for assistance as well!