Can't Edit Galleries

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  anonymouswidower · Member · May 25, 2013 at 10:07 am

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  I have lots of galleries. For the last few days, I’ve been unable to edit them in either Chrome or IE, working under Vista or Windows 7

  I have no problem creating galleries, but suppose I want to add extra pictures, I don’t get the gallery frame to click on to edit the gallery in Visual mode. Under Text mode the gallery shortcode is there.

  Has this fcility been discontinued?

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  kardotim · Member · May 27, 2013 at 7:07 am

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  Can you please try clearing out your cache?

  Do you also encounter this issue in a different browser? for example Firefox?

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  anonymouswidower · Member · May 27, 2013 at 7:16 am

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  I use two browers, IE and Chrome because one site, I subscribe to, doesn’t work well in both, so I don’t really want to install a third browser.

  The behaviour is also the same on a second computer, running a different version of Windows. I keep that machine fairly clean too.

  I’ll try clearing the cache.

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  kardotim · Member · May 27, 2013 at 7:43 am

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  Please make sure you carefully follow the steps explained here: http://en.support.wordpress.com/images/gallery/#editing-a-gallery-or-slideshow

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  anonymouswidower · Member · May 27, 2013 at 7:54 am

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  Clearing the cache in Chrome seems to have worked.

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  anonymouswidower · Member · May 27, 2013 at 7:56 am

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  What puzzled me, was that why it happened in two browsers and two computers. It seems to me, that this problem is deeper.

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  kardotim · Member · May 27, 2013 at 8:44 am

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  Sorry for the inconvenience, I’m not exact sure why it happened. Feel free to contact us again if you encounter any other issues.

  Thank you!